Experience at every scale.
Ian’s career started in the kind of business NTC works with now. Three years in small business IT support meant being the person people called when something stopped working, and learning that the job was not done until the business was running again.
He then spent eight years at Amazon, working across technical operations, programme management, product and solution design. He led complex technology programmes worth €42 million across Europe, where getting it wrong was expensive and very visible. He brought four Amazon habits with him to NTC: start with the customer, hold a high bar, move quickly when a decision can be undone, and earn trust by being straight with people.
Most recently he spent four years working as a Solution Architect for a spatial intelligence AI startup, building AI that had to pay for itself. He bridged the technical and commercial sides, making sure every solution delivered the value the client’s business actually needed.
Too often, advice comes from one supplier and delivery from another, and when the result falls short, neither owns it. NTC does both, and stays with the problem until it is solved.